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We ship to anywhere in Australia. Please note we cannot ship to PO Boxes or to international locations.
Small items (such as the Washer Mat, Washer Pads and Multi Pads) qualify for free shipping via Australia Post. Please choose the free shipping option at checkout.
Bulky items (such as the Dryer Stand) are shipped via Fastway Couriers. Shipping costs are dependent on your location and will be calculated at checkout.
Bulky orders require a signature on delivery. If your address is unattended, a delivery card will be left with details to contact Fastway Couriers to arrange a time when someone will be available to sign for delivery.
Alternatively, we can instruct the courier to leave your order at your door. Please contact us after placing your order if you prefer this option. Please note that Britec is not responsible for orders once they are left unattended at your door.
In the event that your order cannot be delivered, it will be returned to our warehouse and you may be charged for re-shipment of the order.
Orders are usually dispatched within 1-3 days. We will notify you via email when your order ships and provide you with a tracking number.
For metro areas, orders are usually delivered within 3 to 5 business days. Outside metro areas, orders may take up to 14 business days to be delivered.
Please ensure you provide a valid and deliverable address for your order, as we have limited ability to follow up on orders once they have left our warehouse. Please contact your nearest Fastway Couriers depot (and quote your tracking number) for any enquiries regarding delivery.
Pick up is available from Pemulway, NSW, 2145. If you would like to inspect the Dryer Stand and pick up your order, please contact us.